Top auto repair shop west kelowna

Vitality was able to squeeze me in last minute to look over my hyundai genesis before a big trip. I am very grateful!

I had my ac recharged on my mazda here after replacing belt and pump by my mechanic. After refill the ac wouldn't start so I took it to my mechanic who saw the ac mag switch fuse was blown. The shop manager said he checked fuses but obviously didn't or he would have seen the fuse was blown. Not great customer service.

These guys were awesome diagnosed and fixed the same day. The one year warranty is a nice bonus too

Needed my AC recharged. Very nice gentlemen working here and well priced. Finished within 35-40 min. Very good. Thank you.

Took a diesel Smart car in for suspected low turbo boost. After 2 days I phoned & they told me my turbo is shot. They also suggested an oil change which was just performed 100 km ago. They said the turbo was dumping soot into the oil. The turbo never whined and at no time was black smoke emitting from thd exhaust. The rear bumper was not taken off, a necessary step to access the wastegate & turbo. At home, I sprayed WD40 & manually cycled the wastegate which freed it up & restored turbo boost. Nothing wrong with the turbo! I'm glad I didn't go down that rabbit hole.

I brought my GMC Sierra SRS (airbag) module to this shop for repair/reprogramming after confirming beforehand that they could perform the service. I paid $300 cash and was told the module had been completed. After reinstalling the module and finishing the vehicle repairs, the airbag warning light remained on. The vehicle then failed its inspection because the SRS system was still not functioning properly. I contacted the shop several times by phone and also visited in person to discuss the issue. I was told that I would receive a call back, but that never happened. After multiple attempts to reach them, my calls were no longer answered. What disappointed me most was not the original problem, but the lack of customer support afterward. When a customer pays for a service and experiences an issue, they deserve a response and an opportunity to resolve the matter. Based on my experience, I cannot recommend this business.

Vitaly and Vance were the best! They truly made my stressful car repairs as easy and affordable as possible. And they provided a Mercedes courtesy car while I waited for the work to be done. Thank you so much!