AutoTech technician working on a vehicle in West Kelowna
European Specialists · West Kelowna

Dealer level work on your European car, without the dealer invoice

We diagnose BMW, Mercedes, Audi, Volkswagen, Porsche and Land Rover properly, explain what we find in plain language, and only fix what actually needs fixing. If you have a quote you are not sure about, bring it to us.

Monday to Friday, 9am to 5pm · 102 2725 Auburn Rd, West Kelowna

What we work on

European makes are what we are built around. We have the scan tools, the software access and the experience that these cars need.

BMW
Mercedes-Benz
Audi
Volkswagen
Porsche
Land Roverand Range Rover

We also look after Japanese and Korean imports, and plenty of domestic vehicles. If your car is not on this list, call and ask. We would rather tell you honestly whether we are the right shop than have you drive across the bridge for nothing.

Why people bring us their car after seeing the dealer

These are the three reasons we hear most often.

1

The quote was a lot more than expected

Dealers often price the whole assembly when the actual fault is one component inside it. We find out which, and tell you what each option costs before anything is ordered.

2

Nobody explained what was actually wrong

A fault code is a starting point, not a diagnosis. We test to confirm the cause, then show you what we found with photos so you can see it for yourself.

3

They want someone who knows these cars specifically

European vehicles have their own electrical architecture, their own service procedures and their own common faults. General repair shops often decline them. We do not.

What we do

Everything below is work we carry out in our own shop in West Kelowna.

Advanced diagnostics at AutoTech

Advanced diagnostics

Check engine lights, intermittent faults, electrical gremlins. Factory grade scan tools and proper testing rather than guesswork.

Electrical and software updates

Electrical & software

Module programming and coding, software updates, ABS and control module work. The jobs most independent shops have to send out.

Engine and transmission repair

Engine & transmission

Timing, leaks, cooling, rough running, hard shifts. Diagnosis first, then a clear estimate.

Brake and suspension work

Brakes & suspension

Pads, rotors, fluid, bushings, air suspension. Including the European fitments that need specific parts.

Scheduled maintenance

Scheduled maintenance

Servicing to manufacturer specification, documented for your records, so your maintenance history stays intact.

Wheel alignment and tires

Alignment & tires

In house alignment rack, so we are not sending your car somewhere else to finish the job.

How a visit actually goes

1

You tell us the symptom

Call or send us the make, model, year and what the car is doing. If you have a quote from somewhere else, send that too.

2

We diagnose before we quote

We confirm the cause rather than replacing parts hoping one of them was it. You get a complimentary digital inspection of the rest of the car at the same time.

3

You see what we found, then you decide

Photos, a clear explanation and a written estimate. If something can safely wait, we tell you that instead of adding it to the bill.

4

We do the work and document it

No surprises on the final invoice. If we find something unexpected partway through, we stop and call you first.

Questions we get asked

My car is still under warranty. Can you service it?

We service to manufacturer specification and document everything for your records, so your maintenance history stays complete. Bring your service book or any plan paperwork along and we will go through it with you before we start anything.

Do you have the right equipment for a BMW or a Mercedes?

Yes. These cars need manufacturer level scan tools and software access to diagnose properly, and that is what we invest in. It is the reason we can take on module programming and electrical work that other shops pass on.

Will you tell me what is wrong before you do the work?

Always. You get the diagnosis, photos of what we found and a written estimate, and nothing gets done until you say go.

Tell us about your car

Call during shop hours and you will speak to someone who works on these cars. Or send the details and we will come back to you.

AutoTech
102 2725 Auburn Rd, West Kelowna, BC, V1Z 3H7
Monday to Friday, 9am to 5pm
250 302 4004 · info@autotechservice.ca